Purpose and Scope This specification sets out Taunton Town Council's requirements for a hosted CRM, asset management, and mobile working system for Council services. The requirements are expressed in functional and outcome-based terms. Suppliers should explain how their proposed solution meets, partially meets, exceeds, or does not meet each requirement, and should provide evidence from comparable local authority implementations where relevant. The initial contract term is one year, with optional annual renewal by the Town Council. The estimated value of the contract is less than GBP 20,000 including setup costs for the first year, Total possible contract available for four years at 30,000 GBP. The required system will support Council assets and services across Taunton. Current asset categories include Bins, Buildings and Structures, Defibrillators, Footpaths, Noticeboards, Parks and Play Areas, Signs, Speed Indicator Devices, Toilets, Trees, and further configurable categories. Detailed requirements are set out in the Requirements Matrix. Council Background and Current State Taunton Town Council is responsible for a broad and growing portfolio of local assets and services. Current customer contact, service, and asset information is held across multiple systems and records. These arrangements make it difficult to maintain a single version of the truth, report consistently, and provide clear updates where residents raise service requests. Objectives and Required Outcomes - Create a single trusted operational record for assets, customer contact, and service activity. - Improve ownership, visibility, and timeliness of Council service handling. - Enable operational staff and managers to work from consistent, current information. - Improve management information, accountability, and future service planning. - Provide a configurable platform that can support Council service expansion without unnecessary standalone systems.

Estimated value£35,000

MT237392

Serbiasupplies

closing in 7 days

Информациони систем за управљање документима у друштву, са одржавањем

Аеродроми Србије д.о.о. Ниш, Ниш, ПИБ: 109362109

Estimated valueRSD 9.0m

11/2026

Norwayservices

BME NOR 2026-01 Digitalt reguleringsverktøy

Bergen kommune - Bymiljøetaten

Bergen kommune v/Bymiljøetaten inviterer til konkurranse for anskaffelse av et skybasert reguleringsverktøy (SaaS) for delt mobilitet, med primært formål å støtte digital regulering, analyse og overvåking av utleievirksomhet i kommunen knyttet til små elektriske kjøretøy, bildeling samt øvrige modaliteter i henhold til MDS 2.0-standarden.

Estimated value—

2026-108959

United Kingdomservices

closing in 6 weeks

Software Application Solutions 2

Yorkshire Purchasing Organisation

YPO is looking to establish a Framework for the provision of a comprehensive range of Software Application Solutions to support UK public sector organisations and replaces the previous YPO agreement 1095. This framework is for the provision of a new solution, amendment, or upgrade of an existing solution, from a single boxed order through to the full deployment of a software solution and the associated ancillary services. This may include commercial off the shelf software (COTS), open-source software, software licenses or niche and bespoke software. Where required, hosting services may be provided by the Supplier, along with the monitoring and management of the entire solution and can be delivered as a subscription-based Software as a Service model. The framework will incorporate 15 Lots. Goods may be purchased under each Lot, where they are relevant and a requirement to the usage of the overall purchased software requirements. Each Lot has been designed to provide a full end-to-end digital solution, within the category area detailed in the Lot Title and will incorporate AI functionalities. The end customer will place orders directly with the Supplier following an Award Without Competition or Competitive Selection Process on a "contract" basis whereby the Supplier will deliver direct to the end customer on an agreed basis. Invoices and payments are dealt with directly between the end customer and the Supplier.

Estimated value£1.0bn

045337-2026

United Kingdomsupplies

closing in 2 weeks

First Cyber Security Tooling & Managed Services Tender

FIRST RAIL HOLDINGS LIMITED

Lot - 1: FRH Cyber Security Tooling & Managed Services for GWR & AWC AI-powered managed cybersecurity is essential to counter a threat landscape marked by short attack timelines and sophisticated automated attacks. To address this, the organisation will procure a single integrated 24/7 managed security service covering Email Security, Network Detection and Response (NDR), Endpoint Detection and Response (EDR), and Security Information and Event Management (SIEM). The solution uses AI-driven automation, machine learning, and a managed SOC model to deliver real-time detection, triage, containment, and recovery across the estate. Automated detection and response reduce alert fatigue, cut mean time to respond (MTTR) and eliminate workflow bottlenecks that inhibit manual or traditional SOC operations. AI-powered response enables machine-speed containment for threats detected anywhere across the network, endpoint, email, and cloud services, while ensuring seamless integration of new and existing tooling. *- Strategic Objectives Enhance Threat Detection and Response Capabilities: Use AI-powered analysis and automation across email, endpoints, networks, and cloud environments for real-time detection and disruption of evolving threats, including zero-day attacks and business email compromise. The service provides real-time, data-driven insights and analytics, ensuring high-fidelity detection and response across all monitored domains. Reduce Dwell Time: AI automation enables rapid correlation and response, reducing dwell time from days to minutes in managed environments by minimising manual analysis lags and increasing accuracy through automated playbooks for containment actions. Ensure Regulatory Compliance: Continuous monitoring, automated reporting, and audit-grade response documentation support compliance mandates (e.g., GDPR, NIS2) and provide ready evidence for regulatory investigations. Ensure alignment and certification to industry best practices CSO/IEC 42001 (Artifi