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United Kingdomservices

Provision of CEP (Customer Engagement Platform) and CDP (Customer Data Platform) Software

Govia Thameslink Railway Limited

The Contracting Authority is seeking to procure a hybrid Customer Engagement Platform (CEP) and Customer Data Platform (CDP) to support customer communications, engagement, and data‐driven insight across digital channels. These platforms will enable GTR to: •Deliver more relevant and personalised customer communications. •Run data-driven, targeted campaigns that increase engagement and spend. •Gain real-time insight into customer behaviour to improve campaign effectiveness. Simplify planning, execution, and optimisation across channels, replacing fragmented tools The procurement will be conducted under the Procurement Act 2023 using the Competitive Flexible Procedure.

Estimated value
GTR1103
United Kingdomservices

AI Tutoring Tools Pioneer Programme – Subject-Matter Exemption - Research and Development - 6th of May 2026 Update

Department for Science, Innovation & Technology

UPDATE to notice https://www.find-tender.service.gov.uk/Notice/039400-2026 SOURCING PROCEDURE: The AI Tutoring Tools Pioneer Programme contracts (a maximum of eight (8) identical contracts) will be awarded under a Procurement Act 2023 Section 3) (6) and Schedule 2, Part 2, paragraph 22, 2) (b), (c) subject-matter exemption for research and development services. The contracts to be awarded are exempt contracts and for that reason the procurement is not subject to the Procurement Act 2023. The outputs of the proposed contracts are intended for the benefit of the public and do not include the provision of AI Tutoring Tools. The latter would be procured via other sourcing procedures separate from this Pioneers Programme procurement. These contracts answer the need for research and development of a high-quality standard for AI Tutoring Tools. Although there is a wide range of Tutoring Tools available on the market, there is no established offer that meets the complete specification to a high-quality standard, encompassing all the necessary elements of an exceptional AI Tutoring Tool. Elements being for instance the digital curriculum (to be published) and multiple sources of data which require review. AI driven Tutoring Tools currently on the market are limited in quantity, scope and evidence base with few providing full tutoring capacity and with limited public access to the research and development that underpins them. The proposed contracts seek to research and co-design a high-quality, all-encompassing standard for AI Tutoring Tools and to initiate the development of innovative, effective and safe AI Tutoring Tools to that high-quality, all-encompassing standard thereby being the most transformative for educational outcomes. The aim of the Programme is to research, trial, develop and enable the future scalability and commercialisation of AI Tutoring Tools of the highest calibre which, alongside teachers, will improve the academic attainment of pupils across England,

Estimated value£2.4m
ocds-h6vhtk-069256

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